Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment, and replacement of lifts and escalators in all market segments.
Its vertical transportation solutions encompass innovative, pragmatic, and state-of-the-art technologies; giving the highest level of safety, and optimising traffic management, available space, and travel comfort.
Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.
Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full-time employees make up the UK team, providing a wealth of skill, knowledge, and local market experience.
Key achievements include:
* 1 out of every 10 new lifts in Europe is an Orona lift
* Orona products are installed in 100 countries
* Over 300,000 lifts worldwide use Orona technology
* We serve more than 25 million people daily
* Number 1 in production capacity in Europe for complete lifts
* First company in the sector worldwide certified in Ecodesign - ISO 14006
ORONA’s activities focus on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps, and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants, Orona is number 1 in Europe in terms of complete lift production capacity.
We are seeking a detail-oriented and proactive individual to assist our national sales team in proactively contacting potential and existing customers, preparing tender paperwork, providing administrative support, and delivering outstanding customer service. This role is vital for ensuring seamless sales operations through handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication.
Key Responsibilities:
1. Identify and target new business opportunities.
2. Engage with potential customers, establish early relationships, and develop market opportunities to tender stage.
3. Provide administrative support to the sales team.
4. Assist with tender management, including drafting, reviewing, PQQs, and tracking supplier forms.
5. Prepare sales reports, presentations, and proposals.
6. Maintain and update CRM systems with sales data, customer interactions, and contract details.
7. Process orders accurately onto internal systems, ensuring correct pricing, terms, and customer details.
8. Respond to customer inquiries and coordinate with relevant teams for resolution.
9. Coordinate logistics for sales meetings, demos, and client visits.
10. Identify and suggest process improvements to enhance sales operations efficiency.
Requirements
* Experience: Previous experience in sales, sales support, contract administration, or similar roles.
* Skills:
* Excellent verbal and written communication skills.
* Strong attention to detail and organisational skills.
* Ability to multitask and prioritise in a fast-paced environment.
* Willingness to challenge, learn, and use initiative.
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