Emergency Call Handler
Blue Arrow is looking for candidates for an Emergency Call Handler role in Norwich.
* Candidate must be flexible for day and night shift and also working on weekends.
* 12 hours shift a day.
* Excellent listening skills.
* Effective verbal and written communication skills.
* Work in an environment where decisions are based upon an ever changing set of disparate circumstances.
* Prioritise and undertake numerous tasks simultaneously.
* Remain calm under pressure.
* Work as part of a high performance team.
* The ability to take and record information accurately.
* Requirement to handle traumatic, emotional and distressing situations.
* The ability to manage and support others during times of crisis - most commonly during an emergency call.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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