Parico is an established technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology.
The Role:
Parico is seeking a talented Senior Infrastructure Engineer who thrives on solving complex Public Sector challenges and enjoys working in a small, high-performing team. You’ll have the freedom to roll up your sleeves, get hands-on with systems and deliver innovative technical solutions while helping maintain platform stability and resolving high-severity incidents.
Working closely with the Tech Lead, you will drive system changes, improve services and provide expert 4th-line support across a complex infrastructure environment. As part of a team building greenfield systems and services, you’ll work with cloud and on-premise infrastructure, shape operational platforms and recommend best practices to enhance our infrastructure capabilities.
What you\'ll be doing:
* Delivering system changes and service improvements across the infrastructure estate
* Providing 4th line support, including incident resolution, troubleshooting, and root cause analysis
* Deploying, configuring and supporting components across Windows, physical infrastructure and virtualised environments
* Maintaining and enhancing core infrastructure services: AD, Backup, Exchange, RDS, databases, and patching, while ensuring Security Enforcing Functions (SEFs) compliance
* Producing and maintaining design and operational documentation, provide early-life support, and ensure smooth handover to live teams
Our Ideal Candidate:
* Excellent experience with Windows infrastructure, physical and virtualised environments
* Hands-on knowledge of AD, Backup, Exchange, RDS, databases, patching and associated infrastructure services
* Familiarity with SEFs and secure infrastructure design principles is ideal
* Proven track record in 3rd/4th line support, complex incident resolution and root cause analysis
* Skilled in producing clear architecture and operational documentation and contributing to infrastructure design
What’s in it for you?
* A high-performance company culture and leadership team that are there to help you to progress your career quickly and thrive with endless opportunities.
* Kitted out with a full suite of tech goodies and any additional tech you may need with our work-from-home subsidy upon joining, so you can kit out your home office.
* Get the fuel you need to power through the workday with free snacks, drinks and a weekly catered lunch in the office.
* 25 days of paid holiday (plus 8 bank holidays).
* 10 days at full pay for Armed Forces Reservist training.
* Private health insurance provided through AXA PPP and mental health support through our Employee Assistance Program.
* Salary Sacrifice Electric Vehicle car scheme with Octopus Energy
* Discretionary company bonus
* Flexible Life Insurance, with a minimum of 2 x salary and rewards, provided by YuLife.
* Flexible working hours to support life admin as well as being able to work from home.
* Enhanced Private pension contributions, matched up to 5%
* We’re family friendly, with Parico company policies built to support you, in all stages of life.
* If you are relocating to join the team, we'll provide a contribution to help with your costs.
If you are interested in this exciting opportunity and meet the requirements, please submit your application today. At Parico, we believe a diverse workforce is a successful workforce. We actively work to empower balanced teams which represent ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.
We strive to create the best interview platform to suit everyone. If you have reasonable adjustment requests, please flag them with us prior to an interview so we can set you up for success and put you at ease.
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