Join to apply for the F & B Host role at Grosvenor Casino
We are Grosvenor Casinos, on a journey to become the UK's most loved casinos. Our venues are at the heart of their communities, providing a space for entertainment, relaxation, and socializing with great food, drinks, and entertainment.
Job Description
Location: Grosvenor Casino, Manchester Bury New Road, M8 9SG
As an F&B Host, you will be the face of our business, greeting and entertaining customers to make them feel welcomed and cared for. Your passion for people will help create a memorable and engaging experience, exceeding guest expectations.
Your responsibilities include:
* Ensuring all customers have an amazing experience and want to return
* Being knowledgeable about current promotions and products
* Providing friendly, efficient service of food and beverages, only delivering products you're proud of
* Contributing to daily/weekly targets
* Responding positively to customer requests in a polite and efficient manner
* Replenishing stocks to ensure product availability at all times
Qualifications
* Positive attitude
* Experience in hospitality
* Passionate about delivering excellent customer service
* Ability to collaborate with the team
* Good communication skills
* Adaptable to change and new ways of working
* Flexible to work shifts at any time, including weekends and bank holidays
Additional Details
* Seniority level: Not Applicable
* Employment type: Part-time
* Job function: Customer Service
* Industry: Gambling Facilities and Casinos
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