Direct Life are a protection insurance outsource and technology supplier. With over 30 years’ experience we are passionate about ensuring people have the right insurance in place to protect themselves and their loved ones.
We are looking for a Case Manager / Client Case Handler, who can deliver excellent customer service. You will be allocated a set of business partners, for whom you will oversee their customer’s applications using our advanced systems to monitor progress, provide updates and deal with queries.
Working as a Case Manager you will receive;
* A starting salary of £22,260 per annum
* Opportunity to work on a hybrid basis after successful completion of initial training.
* Generous holiday entitlement (plus all the bank holidays) as well as your Birthday off when it falls on a working day.
* Access to our Choice Discount and Choice Benefits employee portal where you can access a huge range of money saving offers and discounts at high street brands.
* Life and Private Medical Insurance.
* Pension Scheme.
* Opportunity to apply for Share Save schemes
In the role of a Case Manager you will;
* Manage Insurance applications through to completion.
* Provide quick and accurate communication/liaison with customers, advisers and insurers.
* Keep clear and accurate records of the progress of each application.
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