A leading technology and transformation firm based in Edinburgh is looking for a Service Delivery Manager to oversee client relationships and service delivery. This role involves producing service reports, managing escalations, ensuring financial compliance, and driving customer satisfaction. The ideal candidate will have over 7 years of experience in service delivery management, strong analytical skills, and a customer-centric approach. This position offers a hybrid work environment and a comprehensive benefits package focused on employee well-being and professional growth.
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