Seasonal Keyholders - The Ordinary - London
DECIEM | THE ABNORMAL BEAUTY COMPANY is hiring a seasonal Keyholder for the upcoming peak season in London.
Overview
Full-time opportunity, 30h - 37.5h per week. Seasonal contract from October 13 until December 30. Participation in group interviews on September 23, 2025. Locations: Westfield White City and Commercial Street, London.
Responsibilities
* Welcome every customer with enthusiasm and professionalism, reflecting DECIEM’s vision.
* Listen actively to understand needs and recommend the right products with confidence and care.
* Deliver an exceptional DECIEM experience by upholding service, safety, and store standards.
* Support training, onboarding, and development of new team members while leading by example.
* Act as a floor supervisor when needed, ensuring consistency, organization, and customer satisfaction. Support opening and closing procedures.
Skills and Qualifications
* Previous retail experience is a nice-to-have.
* Customer-centric with leadership experience.
* Loves beauty products and has a passion for skincare.
* Flexible and open availability.
* Willingness to learn and create impact.
What You’ll Gain
* Competitive wages (above minimum wage)
* Unrivaled store discount
* First dibs on new products
* Employee Assistance Program including mental health care and mindfulness programs
* LinkedIn Learning access for growth
* Potential to become a permanent or part-time team member
About DECIEM and Values
* DECIEM is the parent company of The Ordinary, NIOD, and other brands; a science-first, people-centric company focused on authenticity and transparency.
* Core values: Do the right thing; Create impact; Respect small things; Care too much; Be the future.
DEI and Sustainability
DECIEM is committed to diversity, equity, and inclusion (DEI) and sustainability. We aim to build growth while prioritizing people, animals, and the Earth. Our sustainability efforts include responsible packaging, sourcing, waste management, water conservation, and a charitable Good Fund established in 2020.
Equal Opportunity
DECIEM is an equal opportunity employer and prohibits discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and other protected classes. We strive for an inclusive and accessible workplace. If accommodations are needed during recruitment, please let us know.
Application Note
Thank you for reading. Please submit your resume. Only shortlisted candidates will be contacted.
Job Details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Sales and Business Development
* Industries: Research Services
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