National Account Manager (Co-Op)
Home based with travel to sites
Up to £62.5k + car allow + bonus + benefits
About our Client
A successful food business who supplies high quality products into the UK’s major retailers and wholesale channels. The business is growing and they are looking to expand their national accounts team.
The Role
We are seeking an experienced National Account Manager who will lead and coordinate retail sales activities, working closely with the broader team to drive growth across retail customers. This role is key to our mission of making it easy for everyone to enjoy great regional food and enriching communities through quality products.
Key responsibilities
* Supporting the SNAM with the account management & supporting the growth of revenue and margin across the Customer Base, specifically Co-Op.
* Developing and maintaining relationships with key customer contacts, highlighting the commercial and operational benefits of partnership.
* Providing administrative support to the retail sales function.
* Supporting the SNAM to deliver key sales projects, including customer range events and New Product Development.
* Retail sales and margin reporting & analysis to identify opportunities and develop insights to drive growth.
* Ownership and management of accurate master data & accurate customer master data including customer online portal submissions.
* Manage customer relations including customer service queries with both customer head offices and retail stores.
* Work closely with departments across the company including Supply Chain, Finance & Supplier and Sourcing
Candidate Profile
* Proven track record in managing national retail accounts within the UK food or FMCG sector
* Broad knowledge of Microsoft Office applications and understanding of the business and supplier accounts
* Strategic thinker with a practical approach to execution
* Strong ownership mindset with methodical, detail-oriented problem-solving skills
* Effective communicator at all levels, fostering open and respectful dialogue
* Consistently delivers results, sets clear goals, and resolves issues independently while seeking help when needed
* Adapts proactively to changing business contexts, focusing on the bigger picture and regularly reviewing priorities
* Embraces innovation, simplification, and new ways of working, supporting others through change
* Demonstrates curiosity about the wider business and seeks diverse input for continuous improvement
* Actively seeks and gives constructive feedback, using it to develop self and coach others
* Emotionally aware, showing vulnerability and building honest, integrity-based relationships
* Collaborates effectively across teams, always prioritising the customer experience and encouraging others to do the same
What we Offer
* Competitive salary and performance-based bonus
* Hybrid working model
* Car allowance
* Pension scheme and other company benefits
* Opportunities for personal development and career progression
* A supportive, team-oriented culture within a growing and ambitious business