Overview
Planner role at Mitie Cleaning & Hygiene Services. Location: Atlas Business Park – Manchester. Working hours: Monday – Friday, 40 hours per week.
Responsibilities
* Allocate PPM and reactive work, at least four weeks in advance, based on scheduled output from QFM
* Provide monthly report to Systems Support Manager, Head of Support and National Technical Services Manager to confirm workforce schedule
* Update engineers web portal at least four weeks in advance to ensure engineers are aware of planned works
* Liaise with relevant site contact to confirm engineer’s attendance
* Complete a weekly review of any missed inspections and prioritise the reschedules
* Provide feedback to the Systems Support Manager and the National Technical Services Manager regarding any missed inspections or engineer issues that require review
* Ensure labour resourcing is updated with all relevant contact details for the appropriate area
* Undertake any additional duties or responsibilities as required by the business in supporting the daily operation of the contract
Person Specification
To be successful in this role, you will have experience with call centre or call logging systems, the ability to work to deadlines, strong management and time management skills, effective problem-solving abilities, and the ability to remain calm under pressure.
Additional Requirements
* GCSE (or O Level/Standard Grade equivalent) passes in Maths and English
* A Level passes or equivalent
* Reliable
* Detail conscious
* Results orientated
* Excellent negotiation skills
Benefits
Our market-leading offering provides benefits that suit your lifestyle, including access to a virtual GP, Salary Finance up to 50% of earned pay before payday, flexible lifestyle benefits platform Choices (e.g., extra holiday, insurance options, technology purchases), high street discounts via MiDeals, cycle-to-work scheme, life cover up to four times salary, enhanced pension contributions, save-as-you-earn scheme, and Mitie Matching Share Plan. Mitie Stars recognition program offers monthly cash prizes and a potential annual top prize of £10,000.
Equity and Recruitment
We are committed to inclusive and accessible recruitment. If you require reasonable adjustments during the recruitment process due to a disability or long-term condition, please email Sophie Willson at sophie.willson@mitie.com.
Since 1987, Mitie employs 76,000 people and is the UK’s leading facilities management and professional services company serving a wide range of clients.
#J-18808-Ljbffr