Zizzi General Managers have a pivotal role in ensuring the success of the restaurant. You will work closely with the Head Chef to uphold our culture and bring our values to life within the team. We seek enthusiastic, team-oriented individuals who are not afraid to get involved and ensure our customers have a great experience every time. A passion for food and service, along with high standards, is essential. Leading by example and being a positive role model are key aspects of this role.
Responsibilities include:
1. People Leadership: Recruiting, onboarding, developing, inspiring, and retaining top talent to build an engaged team that embodies our culture and values.
2. Customer Service: Coaching your team to deliver exceptional service, ensuring every customer has a 'Great Time'.
3. Food Passion: Becoming an expert in our menu, particularly Italian cuisine, and sharing this passion with your team and customers to ensure only perfect plates leave the kitchen.
4. Financial Management: Achieving restaurant financial targets, optimizing contribution, maximizing profitability, and continuously reviewing business performance to improve.
5. Policy and Safety: Ensuring strict adherence to policies and procedures, maintaining safety and well-being for both team and customers.
All of this is driven by our Zizzi Values:
* Growth: Striving to be better every day, fostering personal and team development.
* Individuality: Celebrating differences and encouraging everyone to be their best selves.
* Drive: Making things happen, overcoming challenges, and motivating others.
* Togetherness: Supporting each other through good times and bad.
* Fun: Enjoying the everyday and maintaining a light-hearted spirit.
We offer a competitive salary with a generous bonus scheme and tronc, along with various benefits including discounts, free meals on shift, access to Wagestream, employee discounts, wellbeing support, holiday entitlement, career development opportunities, and pension contributions.
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