Client Services Administrator Monday - Friday, Full-Time - Hybrid working scheme available. Salary - £24,570 Stone, Stafford MPJ Recruitment is proud to represent our client, a well-established, family-run Enforcement and Debt Recovery Agency, operating across England and Wales. Founded in 1993, the business provides a comprehensive range of services, including the recovery of unpaid invoices and commercial rent arrears, local taxation enforcement, and High Court enforcement. The Role You will join a dynamic and professional Administration team, working in a fast-paced environment and liaising closely with valued clients. The role requires a high level of accuracy, discretion, and customer service, with responsibility for both administrative and client-facing tasks. Key Responsibilities Process client instructions efficiently, accurately, and professionally Manage and record cash payments received from office visitors Handle incoming written and email correspondence Accurately input data and complete internal client compliance checks Prepare, run, and distribute remittances in a timely manner Complete banking procedures, including posting payments and supporting documentation Trace absconded debtors using internal systems and databases Support the Enforcement team by managing agent calls and responding to queries Answer client calls and resolve enquiries in line with agreed proceduresBenefits 25 days annual leave plus bank holidays Hybrid working model Comprehensive training and development programme Mandatory office closure between Christmas and New Year Company pension scheme Company sick pay scheme Mental health support, including access to private counselling Regular social events Dress-down Fridays Friendly and supportive, family-run working environmentInterested in finding out more? Click Apply to submit your application