Director/Sr Director – Strategy and Delivery (Oncology)
Syneos Health® is a leading fully‑integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their experience and expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full‑Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals.
Job Responsibilities
* Provides oversight for all assigned projects to ensure study launch, conduct and closeout occur according to the customer’s and company’s contractual agreement.
* Ensures studies progress according to internal and customer quality standards, SOPs, GCPs and ICH guidelines to fulfill all federal and local regulations.
* Forecasts, prioritises and directs staff to achieve on‑time sponsor deliverables with quality and in accordance with contracted scope and customer expectations.
* Collaborates with Therapeutic Strategy and Innovation team to provide operational input in support of proposal development and pricing—including the proposed operational strategy.
* Drives preparation and facilitation of bid defence meetings in collaboration with Therapeutic Strategy and Innovation team and Business Development.
* Provides oversight to project management teams in driving the management of financial aspects of assigned projects—i.e., executed contracts, CNFs, change orders, forecasting, invoicing, etc.
* Mentors Project Management staff in leadership skills, customer management skills, project management skills, Trusted Process compliance, and for project specific tasks.
* Troubleshoots difficulties that may arise in project conduct between the company and customer and manages escalations appropriately; facilitates team building and communication; acts as liaison and facilitator between other functional areas for overall operational issues.
* Develops and maintains knowledge of evolving trends related to therapeutic area, competitive landscape and drug development trends.
* Supports teams in regularly and comprehensively assessing and mitigating risks on their projects to assure patient safety, data integrity and quality project delivery.
* Participates in corporate initiatives and/or represents Project Management in regional or business activities.
* Participates in the project risk review meeting process.
* Liaises with Project Sponsors and teams to promote optimized application of project management disciplines within a fast‑paced, high‑tech environment.
* Shares lessons learned and best practices across programmes, building relationships with key stakeholders cross‑functionally.
* Supports change management, including adjustments based on emerging business or technical opportunities and challenges.
* Maintains senior management‑level relationships with customers via routine meetings, governance meetings and other forums.
Client Management & Business Development
* Act as the senior operational leader and key point of contact for assigned clients.
* Understand client needs and proactively identify and implement tailored solutions that add value.
* Establish and maintain appropriate governance structures for client relationships.
* Drive client satisfaction by ensuring smooth operational delivery and minimal escalation needs.
* Present Syneos Health capabilities and updates during client governance meetings.
* Lead proposal development for new opportunities, collaborating with cross‑functional teams.
* Contribute to winning new business by providing strategic insights and operational expertise during bid defence meetings.
Project Delivery (Operational and Strategic Project Management)
* Own the overall strategy and execution for project delivery across a portfolio of clinical research studies.
* Conduct monthly risk reviews, quarterly financial assessments and regular delivery checkpoint meetings.
* Drive data‑driven decision‑making by leveraging dashboards and analytics to identify risks.
* Ensure compliance with project timelines, budgets and quality standards.
* Mentor project leaders in risk management, forecasting and operational excellence.
Financial Stewardship (Budgeting, Forecasting and Resource Management)
* Maintain accountability for the financial health of assigned projects.
* Ensure accurate monthly forecasts and effective scope management.
* Partner with finance and operational teams to manage resource allocation, budget adherence and profitability.
* Proactively negotiate change orders and manage out‑of‑scope activities to protect organisational interests.
* Ensure alignment of financial strategies with operational execution.
Leadership & Team Development
* Foster a culture of cross‑functional collaboration and high performance within project teams.
* Mentor and develop project leaders, empowering them to make data‑driven decisions and resolve issues independently.
* Provide clear, constructive feedback to drive continuous improvement.
* Support resource onboarding, training and professional development.
* Partner with line managers to optimise staff performance and engagement.
Quality & Compliance
* Lead by example in delivering compliant and high‑quality projects.
* Ensure project teams regularly review data to identify and mitigate risks.
* Collaborate with stakeholders to resolve quality issues and implement corrective actions.
Strategic Initiatives and Innovation
* Engage in assigned corporate and departmental initiatives aimed at improving project delivery and organisational efficiency.
* Provide insights and recommendations to align GPM interests with broader organisational goals.
* Champion change management efforts, including system and process migrations.
Benefits
Company car or car allowance. Health benefits include medical, dental and vision coverage. Company match 401(k) and eligibility to participate in Employee Stock Purchase Plan. Eligibility to earn commissions or bonus based on company and individual performance. Flexible paid time off (PTO) and sick time, subject to local state regulations. Syneos complies with all applicable federal, state and municipal paid sick time requirements.
Salary Range
$134,400.00 – $255,400.00 (anticipated base range; actual pay may vary depending on qualifications and experience).
Additional Information
Tasks, duties and responsibilities listed are not exhaustive. The Company may assign other duties or responsibilities at its sole discretion. Equivalent experience or qualifications may be considered. The Company reserves the right to determine what constitutes equivalent qualifications. This description complies with applicable legislation, including the EU Equality Directive and the Americans with Disabilities Act, and a commitment to reasonable accommodations.
Summary
Oversees project delivery operations and provides business development assistance for the assigned book of work to achieve target revenue and profitability while ensuring the contracted services and expectations for all projects are delivered by the project teams in accordance with executed contracts and customer expectations.
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