Videalert Greater London, England, United Kingdom
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Videalert Greater London, England, United Kingdom
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Join to apply for the CCTV Field Engineer role at Videalert
We are looking to increase our service capacity by recruiting an additional CCTV Field Engineer. This is a full-time, permanent role that involves out-of-office hours [OOH] work and extensive UK-wide travel.
Marston Holdings is expanding, and part of our growth involves our Technology division, including Videalert and Vortex. We are the UK’s leading provider of intelligent traffic enforcement and management solutions and smart city technologies that optimize productivity at minimal operational costs. We also supply environmental sensors, networks, and data solutions supporting global decarbonisation efforts, leveraging real-time data and cleantech innovations.
The successful candidate must hold a Full UK Driving Licence. This role is vital to our operations team. Our Field Engineers ensure the timely, safe, and successful delivery and maintenance of hardware for traffic enforcement and management products.
Key Responsibilities include:
* Collaborating with the Head of Service Management, PMO Manager, Technical Manager, and wider team to resolve recurring technical issues and implement training and documentation.
* System commissioning—installing systems at client sites in coordination with engineering partners, overseeing installation, assembly, and site activities.
* Software configuration—adjusting system settings on-site to maximize efficiency and effectiveness.
* System support—assisting helpdesk, performing system checks, reacting to alerts, troubleshooting issues, and replacing hardware as needed.
Requirements:
* Minimum two years’ experience in a technical field role, preferably with enforcement, CCTV, or ANPR systems.
* Strong understanding of Networking/IP.
* Good knowledge of hardware components (PCs, cameras, wireless devices) and networking equipment.
* Full UK Driving Licence.
Benefits:
* 25 days holiday plus bank holidays.
* Full-time, permanent contract.
* 37.5 hours per week.
* Salary of £45,000 plus a company vehicle.
* Enhanced maternity and paternity packages (eligibility applies).
* Healthcare Cash Plan.
* Staff benefits including discounts on shopping, travel, socialising, and wellbeing.
This role offers extensive training and development opportunities within a rapidly growing company in a developing sector. It is ideal for gaining broad experience in technical and service delivery areas.
If interested, please apply. Note: New hires will undergo DBS and County Court Judgment checks. Please keep the company informed of any personal circumstances changes.
We are an equal opportunity employer, committed to diversity and inclusion, considering all qualified applicants regardless of gender, ethnicity, religion, age, sexual orientation, disability, or other protected characteristics.
INDHP
Position Details
* Seniority Level: Entry level
* Employment Type: Full-time
* Job Function: Engineering and IT
* Industry: Software Development
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