Trainee Parts Advisor BMW Newbridge Salary up to £26,700.00 OTE £27,984.00 Colleague Benefits Enjoy your birthday off on us every year! Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. Industry leading training and development opportunities. Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year. Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions! YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping! Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships. Up to 5 study days off per annum, plus time off for any exams. Role Overview Customer Service & Communication: Ensure prompt and courteous service to customers, answer all incoming calls within departmental guidelines, and adhere to dealership trading terms. Stock & Order Management: Verify orders against delivery notes, ensure proper storage of parts, and carry out stock checks while adhering to correct stock control methods. Product Displays & Marketing: Maintain and update displays, ensure marketing brochures are current, and ensure exchange and warranty parts are returned clean and correctly labelled. Procedures & Compliance: Adhere to procedures for cash handling, maintain the security of the parts department, and update stock ledgers as required. Work Area Maintenance & Training: Maintain cleanliness in the work area, assist with warranty returns, and complete work-based training within agreed timescales.