Brig O Doon House Hotel
Restaurant Manager
Full-Time (45 Hours)
We are looking for a Restaurant Manager to effectively lead the Restaurant Team at the Brig O Doon House Hotel.
As our Restaurant Manager, you will be the heart of our dining operations. This is a hands-on leadership role where you will be responsible for the day-to-day management of our restaurant, ensuring the highest standards of service, quality, and guest satisfaction. You will work closely with the kitchen team to deliver a seamless service and contribute to the overall success of the hotel.
Part of the award-winning, family-owned RAD Hotel Group, the Brig o' Doon House Hotel is an iconic hotel and prestigious wedding and events venue in the heart of Ayrshire. This is a fantastic opportunity to contribute to a thriving, family-valued business that prioritises both guest and employee satisfaction.
Key Responsibilities:
* Lead, mentor, and motivate the front-of-house team, fostering a positive and professional work environment
* Oversee all daily restaurant operations, including guest service, table management, and order flow
* Maintain and exceed the hotel's high standards for quality, cleanliness, and service
* Handle guest enquiries and resolve any issues with professionalism and a positive attitude
* Ensure full compliance with all health, safety, and licensing regulations
What you'll need:
* Proven experience in a supervisory or management role within a high-end hotel or restaurant
* Exceptional leadership and communication skills
* A genuine passion for hospitality and a commitment to delivering outstanding customer service
* Strong organisational skills and an impeccable eye for detail
* The ability to thrive in a fast-paced environment and make informed decisions under pressure
* A positive, professional, and diplomatic approach to working with both guests and colleagues
What we'll offer you?
* Weekly pay
* 4-weekly tips
* Staff uniform provided
* Discount across all RAD Hotel Group venues
* Training and development
* Career progression opportunities
* Birthday Incentive
* Length of Service Incentive
Job Types: Full-time, Permanent
Pay: £13.50-£14.50 per hour
Expected hours: 45 per week
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person