Role Overview
This is an exciting opportunity for a Food and Beverage Manager to join our team as this is a role which will impact and influence key decisions and strategies within the business, looking after our flagship food and beverage hotel, with brand new restaurant and bar concepts, and large scale banqueting and confferencing facilities. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
We are looking for an innovative and productive leader to join our team, who is results driven with a keen eye for detail and with a clear objective of delivering sustainable annual departmental profit growths across all F&B outlets. You will spearhead an exciting productivity and growth drive across the hotels’ outlets.
Main Responsibilities
* Delivery of outlet profit targets whilst successfully handling annual budgets
* Hosting of weekly and monthly commercial meetings with operational teams and Area General Manager /Operations Manager reviewing key metrics and performance indicators
* Daily / weekly payroll / food / beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction
* Work closely with the Head Chef on culinary development and delivering a quality offering designed appropriately for each brand and individual location
* Develop a multi skilled team that delivers payroll flexibility with minimal hierarchy
* Creation and delivery of annual commercial plans in conjunction with the operations, procurement, sales and marketing teams
* Delivery of monthly Net Promoter and Guest Review Index service indicators
* High visibility during key service periods to ensure a continuous focus on customer delivery
* Maintaining a team focus on ‘the Customer’s need’ with service personalisation
* Ownership and management of outlet CRM to build and qualify guest profiling
* Ownership of the full in stay and post stay food and beverage service feedback
About you
We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:
* Experience of large scale conference and events business
* Proven track record in growing and developing restaurants and bars.
* Clear and influencing communication skills with the ability to interac across all levels
* Ability to adapt and drive continuous growth with a transformational mindset
* Strong organisation skills with the ability to multitask
* Detailed understanding of profit and loss accounts
* Sales and profit driven mentality
* Coaching, supporting, challenging mentality that delivers operational results
* Skills in translating strategies into practical plans
* Ability to deploy time in motion exercises ensuring optimum cost engineering
* Skills to build and develop a guest centric team culture
* Passion for creating an open environment
* Food Safety Management at level 3 or above or a willingness to achieve this with business support
Benefits
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
* 35 days holiday
* Training and development from day one
* Employee events and celebrations
* Inhouse company interactive employee communication APP
* Entry to our state‑of‑the‑art gym and pools
* Healthy meals to enjoy while you’re working.
* Access to an external Employee Assistance Programme
* Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
Following your first successful 3 months, you’ll also receive ………
* Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
* Involvement in our employee recognition schemes
* Long service recognition
* Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
* 50% discount in our restaurants
* Cycle to Work Scheme
* Discounted room rates for employees, friends, and family
* Spa treatments and product discounts
* Life Assurance cover
This role is not eligible for sponsorship.
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