Job Description
Account Manager – UK-based SaaS Company (Hybrid) - Greater Leeds
Salary: £40,000 – £50,000 (dependent on experience)
Are you passionate about building strong client relationships and helping businesses get the most from innovative software? We’re a growing UK-based SaaS company supporting clients across the UK and internationally. We’re looking for an Account Manager to join our collaborative, supportive team and play a key role in driving customer success.
What you’ll do:
* Manage a portfolio of a number clients, building trusted, long-term relationships
* Guide new customers through onboarding and platform adoption
* Support renewals, upsell opportunities, and cross-selling initiatives
* Monitor customer satisfaction and resolve support queries promptly
* Collaborate with Product, Marketing, and Business Development teams
* Contribute to tender submissions, industry events, and client meetings
What we’re looking for:
1. 2–4 years’ account management experience (SaaS/B2B tech preferred)
2. Excellent communication and customer service skills
3. CRM experience (HubSpot desirable)
4. Highly organised, proactive, and commercially aware
5. Spani...