Overview
A Vacancy at Greater Manchester Mental Health NHS Foundation Trust. This role is based at Brook Heys, a patient-facing site within Trafford working for the CMHT Central & South Trafford. You will be taking incoming calls and greeting service users attending clinics with the team for the CMHT. Logging daily referrals to the team, recording clinical meeting notes, arranging outpatient appointments for service users and creating letters. Working in a fast-paced environment within a multi-disciplinary Community Mental Health Team.
To provide admin support to the clinical team in relation to clinical correspondence, appointment booking and referral processing.
Responsibilities
* Provide an efficient and effective administrative service to the CMHT Central & South Trafford Team. Processing referrals, coordinating appointments for service users and their carers where appropriate, typing of general correspondence, reports etc.
* Take minutes at MDT, professional and safeguarding meetings as required.
* Accurate recording of data quality information. Flexible approach in providing admin support to multi-disciplinary teams working with clients with mental health problems.
* Client and carer telephone contact; good communication skills are essential.
* General admin duties including referral processing, data inputting, telephone contact with service users, carers and other outside agencies as appropriate.
About GM Mental Health NHS Foundation Trust
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 staff, delivering services from more than 122 locations. We provide inpatient and community-based mental health care for people living in Bolton, Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester and beyond.
Additional Information
Greater Manchester is a large region with a mix of urban and rural areas. Our people enjoy their work and have opportunities to learn and develop their skills. There is a focus on generating new ideas that improve care for service users. This advert closes on Friday 12 Sep 2025.
#J-18808-Ljbffr