To take accountability for regulatory and technical compliance, money laundering/financial crime and information security as well as engaging effectively at Senior and Executive Level (both internally and externally) on behalf of the Head of Regulatory Compliance and Financial Crime. To lead the provision of a full compliance, financial crime and information security service to HCLIBS and its clients that ensures and provides assurance of full compliance with FCA and other relevant regulations and to instil a compliant culture amongst HCLIBS employees. Ensure senior level client compliance and financial crime relationships are appropriately managed on behalf of the Head of Regulatory Compliance and Financial Crime. Key tasks & responsibilities Produce and present (if required) compliance, financial crime and information security focused papers and management information to HCL IBS internal committees and HCL IBS’s clients as required. Oversee the provision of a proactive compliance, financial crime and information security service to clients ensuring that HCL IBS’s compliance activity meets the requirements of each client contract. Maintain and develop client relationships across compliance, financial crime and information security management for each client (including senior level roles). Support and oversee routine compliance technical and advisory activity, including the following: the production of Compliance Bulletins and regulatory change requests. the provision of advice on the FCA’s conduct of business sourcebook; in particular on product disclosure, both internally and to clients. the approval of life and pensions procedures to ensure that these are compliant with FCA rule changes and other relevant regulations and that good business practice is being followed. Liaise with the FCA/ABI to seek clarification/interpretation of regulations and legislation. Identify requirements for, and direct delivery, of ad hoc projects at the direction of the Head of Regulatory Compliance and Financial Crime. Work with our L&D team to ensure the content and scope of regulatory training rolled out across HCL IBS is fit for purpose. To provide advice and support to the business, particularly Operations and our Change Management team, on financial crime, compliance, data protection and information security matters. Provide a central advisory service on anti-money laundering ensuring that procedures remain up to date with FCA rules and the Joint Money Laundering Steering Group guidance notes. Attend and lead compliance, financial crime and information security client meetings. Develop and maintain Compliance and Financial MI so that base data supports both internal and client needs and enables the team to work efficiently and effectively. Review and update quarterly compliance, financial crime and information security risk registers. Manage the efficient allocation of work and resources within the team. Deliver on HCL IBS’s performance management framework in the context of the regulatory and technical compliance, financial crime and information security teams. Constantly review the practices and role of the team and seek continuous improvement and development. Act as alternative for the Head of Regulatory Compliance and Financial Crime at formal committees and ad-hoc meetings and to deputise in his absence as and when required. Liaise with and support the wider Risk & Compliance function in their activities including Risk, Incidents and Breach reporting and Compliance Assurance activities. Educated to degree standard Professional or recognised Financial Crime/Compliance/ Information Security qualification(s) Excellent knowledge of the FCA rules on Consumer Duty, conduct of business, market conduct, Senior Managers & Certification Regime and training and competence. Good knowledge of FCA prudential requirements and PRA regulations. Excellent knowledge and understanding of financial crime and money laundering requirements for a UK regulated financial services company. Good knowledge of GDPR and the Data Protection Act 2018. Good knowledge of industry best practice in compliance. Excellent Customer Focus and Relationship Management skills. Good presentation and communication skills. Significant experience of influencing and engaging effectively at Senior and Executive levels both internally and externally. Good technical experience in the regulatory field gained through experience in retail insurance. Significant experience of leading teams. Strategic thinker. Proactive with senior stakeholders. Be able to influence decisions at Senior and executive levels. Team Player but must also be capable of working alone. Set and achieves high standards. Excellent internal and external networker at Senior and Executive levels. Effective delegation, planning and organising. Excellent decision making skills. Excellent leadership/ management skills. Capacity to present facts in an easily understandable way. Capable of focusing on detail, but able to see the big picture as well. Willingness to travel within the UK and abroad