We are recruiting for a client-facing Data Centre Engineer to support the day-to-day operation of a secure, high-availability data centre environment based in Farnborough.
This role offers hands-on exposure to critical infrastructure, close interaction with customers, and the opportunity to support complex IT environments within a growing technical operation.
The Role
You will be part of an on-site engineering team responsible for maintaining the performance, availability, and security of business-critical systems. The role blends technical delivery with customer service, requiring a practical mindset and strong communication skills.
You will support live environments, respond to incidents and service requests, and assist with new deployments while working within defined operational and security procedures.
Key Responsibilities
1. Support daily operations of the data centre in line with established processes and best practice
2. Monitor infrastructure systems and respond to alerts and incidents promptly
3. Manage incidents, changes, and service requests via a ticketing/helpdesk platform
4. Install and maintain server racks, hardware, and structured cabling
5. Deliver responsive, high-quality remote hands support to customers within SLA
6. Install and manage cross-connects in accordance with documented p...