Job Title: Sales & Customer Service Administrator Location: Weston-super-Mare Hours: 9am - 5pm, Monday to Friday Salary: Up to £26,000 PA Are you a confident and experienced administrator with a knack for spotting opportunities? Do you enjoy building relationships and helping customers find the right solutions - without the pressure of a hard sales environment? If so, this could be the perfect role for you! We're working with a well-established UK-based company that's a leader in its field, supplying high-quality equipment and services to a loyal and growing customer base. Based in modern, open-plan offices with free parking, casual dress, and a friendly, down-to-earth team of 9, this is a great opportunity to join a business that values your input and supports your growth. What You'll Be Doing: As a Sales & Customer Service Administrator, you'll play a key role in supporting the sales process and enhancing customer experience. Your responsibilities will include: Customer Engagement - Responding to emails and calls with professionalism and warmth, identifying customer needs and offering suitable solutions. Upselling & Cross-Selling - Spotting opportunities to introduce complementary products or upgrades that add value for the customer. Sales Support - Preparing accurate quotes, following up on warm leads, and helping convert enquiries into confirmed orders. Marketing Outreach - Sending promotional materia...