Overview
Would you like to be part of a retail team that is community based, offers amazing choice and genuine sustainability?
Look no further – join us as a Sales Assistant in Oxford.
This is a part‑time role working 9.5 hours a week in one of our busy clothing stores. Our stores are fast‑paced and trade 7 days a week. This role requires Sunday working and flexibility to work weekends and bank holidays on a rota basis.
Key Responsibilities
* Engage with customers, providing exceptional service and promoting our charity’s mission.
* Organise and merchandise donated stock creatively to maximise sales potential.
* Collaborate with our E‑Commerce team to maximise online sales.
* As a Keyholder, you’ll be the go‑to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.
* Handle the till, PC, smartphone and e‑mail with ease.
* Work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
What are we looking for?
* Previous retail experience isn’t essential – what truly counts is your passion, energy, and ability to deliver the very best customer service.
* Confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
* Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
* Attention to detail in everything you do.
* Positive, creative, confident, customer service focussed and passionate about sustainability.
* You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e‑mail with ease.
* 18+ years old to apply.
Why join BHF?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961, BHF has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. In addition to raising funds for BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year.
Staff Benefits
* 38 days annual leave (plus the option to sell leave).
* Holistic support – up to 10 additional days off each year.
* Enhanced family policies (maternity, paternity and adoption leave).
* Wagestream – early access to your wages.
* 25% staff discount.
* Health cash plan (Dental, Optical, Therapies, etc).
* Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).
* Pension with employer contribution of up to 10%.
* Cycle to work scheme.
* Discounts on gym memberships.
* Discounts with a wide range of retailers.
Apply
Ready to apply? Click the “Apply” button below. You’ll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history.
Legal
DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check.
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
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