Job Description
VANRATH are delighted to be assisting a Major Client with the Recruitment of a Depot/Supervisor to join their growing team in Dromore.
Salary - £30k - £40k
Hours - Mon-Fri-09:00-17:00
Requirements:
Role:
1. In-depth knowledge of car (passenger)/4x4, van tyres, alignments, punctures, etc.
2. Excellent customer service, with ability to advise and provide solutions, upsell and maximise sales opportunities
3. Customer facing role, with the ability to liaise between customers & technicians
4. Following job record process to invoice stage; completing the sales transaction with the customer
5. Daily banking reconciliation and cash handling
6. Ability to organise and assist with leading the team within the car/front of house department
7. Support, coach and train admin colleagues with relevant knowledge to improve customer experience and the ability to identify sales opportunities
8. Daily stock control (goods in, receipts, stock ordering, returns, etc.)
9. Planning of housekeeping duties to include bays/machinery/van maintenance
10. Ensuring job records are completed for each job
11. Organising call outs to attend breakdowns
12. Working hand in hand with other departments & depots
13. Build effective working relationships with colleagues and have a flexible approach to the job
14. From time to time complete other activities that the Operations Manager may require
Responsibilities:
To co-ordinate the smooth and efficient running of the car bay & front of house
Knowledge & Experience:
Previous Car tyre fitting experience is essential
Motorcycle tyre knowledge advantageous
A full, valid and clean driving licence
Systematic and organized, with exceptional attention to detail
Supervisory or management experience and/or qualification desirable
Requirements:
Committed to providing first class customer service
Ability to communicate well at all levels
Willingness to work as part of a team, as well as be a self-starter
Skills:
Tyre fitting experience Supervisory or management experience Administration experience
Benefits:
Pension & Private Medical
INDPH