As an Audit Coordinator, you will provide administration, audit scheduling, and customer care services and support to Intertek clients throughout the UK.
Intertek provides a full range of business process audit and support solutions, including accredited third-party management systems auditing and certification, second-party supplier auditing, sustainability data verification, process performance analysis, and IRCA-registered auditor training. Intertek helps clients by sharing best practices and new industry requirements and assessing their performance against their own objectives.
ABOUT YOU
As an Audit Coordinator, we are looking to for an individual who has the ability to time-manage and organise your own workload, with great communication and customer service skills who will be able to establish and maintain relationships with teams across our UK team.
Required skills and experience
· Previous experience working in administrative environments
· Organizational Skills: Ability to efficiently allocate work based on competence, availability, location, and customer priorities
· Planning Skills: Capability to produce and maintain a clear work plan, including tracking allocated work, completed tasks, and forecasted work
· Communication Skills: Build and maintain effective working relationships with key stakeholders, both in the office and the field, to facilitate efficient and competent work delivery
· Administrative and Database Management: Stay up to date with administrative tasks and effectively manage databases related to audits booked and client interactions
· Customer Service Skills: Respond to client queries in a polite and professional manner, ensuring prompt and satisfactory resolution either through email or telephone
· Good IT literacy skills, confident in using Excel in particular
ABOUT THE OPPORTUNITY
Key activities:
* To allocate work to the audit teams based on competence, availability, location and customer priorities
* To produce and maintain a clear work plan of allocated work, completed work and forecasted work
* To build and maintain good working relationships with key stakeholders in the office and field, to maximize the delivery of work in an efficient and competent manner
* To keep up to date with both administration and database management in relation to audits booked and client interaction
Permanent. Hybrid: 2-4 days working from the Office, Derby DR24.
Full time, 37.5 hrs – 8:30 to 16:30
WHAT WE OFFER
Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
* Competitive salary/benefits
* Development and career opportunities around the Globe
* Working in a highly motivated team and dynamic working environment
We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.
Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.