An exciting opportunity has arisen for a Medical Transcriptionist Team Leader to join St Helens Administrative Team.
The post holder will provide comprehensive admin support to Consultants and Junior Medical Doctors in Community Mental Health Services.
Our community mental health teams work with people with severe and enduring mental health issues as well as those with less severe illness who have not responded to provided interventions in primary care services. They offer flexible, responsive and proactive integrated services to individuals with severe and complex mental and behavioural disorders.
The service offered to individuals will be provided in the most appropriate setting primarily within the individuals own home and enable individuals in crisis to achieve the highest level of functioning possible in the least restrictive setting; preventing unnecessary hospitalisation and facilitate more rapid discharge from an acute care setting.
Applicants will be proficient in the use of audio-typing and word-processing packages and qualified to RSA Level 3 typing/word-processing or equivalent. Knowledge of medical terminology is essential along with possession of the AMSPAR certificate.
Main duties of the job
The post holder's main duties will include planning, organising, directing and co-ordinating the work of the identified service.
Successful applicants will be able to organise their own workload and co-ordinate workload activities within the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative. The post holder will be expected to work with the minimum of supervision. They will be able to demonstrate flexibility and use their own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient and effective manner.
It is essential that confidentiality be maintained at all times. The post holder must adhere to Trust Policies and Procedures at all times.
Flexible working requests will be considered for all roles.
Knowledge and Skills
* Excellent communication skills both verbally and non-verbally
* Demonstrate the ability to organise own duties and prioritise tasks within agreed timescales
* Excellent organisational skills.
* Knowledge of Medical terminology
* Willingness to gain understanding of local targets in order to take an active part in achieving targets relevant to the role
* Ability to maintain confidentially
* Ability to deal with difficult situations.
Experience
* Experience of working in a health care setting.
* Experience of information systems
* Previous experience as a medical secretary.
* Experience/knowledge of people experiencing mental health issues.
Qualifications
* AMSPAR Diploma or equivalent experience.
* RSA III or equivalent.
* Knowledge and experience of Microsoft Office products
Personal Attributes
* Flexible working approach
* Professional attitude
* Ability to adhere to strict deadlines.
* Possess a caring, compassionate and empathic attitude.
Other
* Able to meet the Trust's professional standards e.g. dress code, customer care
* Ability/willingness to undergo further training as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,392 to £31,157 a year per annum pro rata
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