Job Description Aftersales Contact Advisor We are seeking a customer-focused Aftersales Contact Advisor to join a successful Aftersales Contact Centre team. The primary objective of the role is to provide a friendly, efficient, and professional customer interface for service and maintenance enquiries while supporting customer retention and revenue growth. Key Objectives Handle inbound service and maintenance booking enquiries Make outbound calls to existing customers to promote aftersales services Produce service plan quotations and explain options clearly to customers Support customer retention through proactive engagement and follow-up Essential Skills & Experience Previous experience in a similar customer service, contact centre, or aftersales role Strong customer service and customer satisfaction skills Confident and professional communication style Experience working in a regulated or process-driven environment Highly organised, with the ability to manage multiple customer appointments Strong administrative skills, including diary management, time management, and accurate record keeping Proactive approach with the ability to follow up and maximise every sales opportunity What We Can Offer Supportive and positive team environment Competitive salary with uncapped earning potential Clear career development and progression opportunities Opportunity to work within a people-focused, family-owned organisation where employees are genuinely valued Our Mission To operate a successful business that exceeds expectations and builds confidence, loyalty, and pride among both employees and customers. Our Values All team members are expected to consistently demonstrate the organisation's core values in every aspect of their role: Professional - Demonstrating expert knowledge and skills Excellence - Striving to be outstanding in everything we do Trustworthy - Acting with honesty, fairness, and integrity Teamwork - Working together for the benefit of the business Respectful - Treating others as we expect to be treated Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDAUT