Description
Location: Multiple locations across the UK.
Start Dates
Available from May to July 2026.
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to keep the area of the business in line with demand. In this hands‑on role, you’ll learn about the complexity of operations in a global business and what it takes to run everything seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with colleagues to address challenges – meaning no two days will be the same.
Key job responsibilities
* Promote a culture of safety and wellbeing
* Analyse and implement corrective actions to keep quality and productivity at consistently high levels, and meet business objectives across all shifts
* Support and lead a team and handle administrative work while building and supporting a strong team culture
* Analyse performance and suggest process improvements to optimise work and improve customer service
* Collaborate with other managers to standardise shift processes
A day in the life: You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll monitor and maintain process efficiency, prioritise routine team management and daily operational tasks, and handle additional responsibilities such as individual escalations, process improvement work, and wide‑scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to meet customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, and discussing the operational pros and cons of technical improvements with engineers.
About The Team
Customer Fulfilment (CF) is where Amazon began. CF has scaled from a team of booksellers to a sophisticated global team that handles more than 1.5 million orders every day. The team underpins our business and has helped Amazon expand into new regions and services. Leveraging emerging technology, we continuously seek ways to offer a bigger, better product range – delivered quickly and affordably.
CF staff are the first people in the chain that help customers receive products at the speed we’re known for. The team operates in Fulfilment Centres – the heart of Amazon’s fast‑paced Operations network. Our centres are often referred to as the ‘First Mile’ because most Amazon packages start their journey here. We manage dynamic inventory and facilitate speedy deliveries around the clock.
Many different roles exist in our Fulfilment Centres, providing opportunities for every skill set. Some staff work with physical products, while others analyse data to help decision‑makers across the business.
Basic Qualifications
* Completed university degree before the start date or graduated within the last 24 months
* Advanced proficiency in written and verbal English (and the local language)
* Relevant experience in performing data analysis
Preferred Qualifications
* Currently enrolled in or recently graduated with a Bachelor’s or Master’s degree in Supply Chain, Business/Management, Engineering or another related field
* Experience communicating with a wide range of stakeholders, including peers and leadership
* Experience in a logistical working environment
* Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunity employer. We believe passionately that a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Amazon does not discriminate on the basis of protected veteran status, disability, or any other legally protected status.
Company
Amazon UK Services Ltd. – A10
Job ID: A10402423
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