Job Responsibilities
1. Build strong working relationships with Directorates / Care Groups and divisional leaders by providing direct coaching to deploy the entire management system at Directorate / Care Group level.
2. Engage and communicate regularly with divisional teams to build rapport and act as a member of the divisional team.
3. Deliver training sessions in the Patient First Improvement System (PFIS), both face-to-face and virtually, to frontline clinical and non-clinical teams, as well as divisional and corporate leaders. This training will support them in identifying and analyzing problem areas affecting quality, patient and staff experience, and productivity, and developing appropriate solutions to improve their service.
Additional Information
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future, guiding how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD is investing in services across the Trust, many of which are being transformed and developed following merger and the New Hospital Programme.
This may involve some services moving sites this year or next, either temporarily or long-term. Recruiting managers will be happy to answer any specific questions about this during the interview process.
Please note: If the role or service relocates as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Contact Information
For further details or informal visits, contact:
* Name: Claire Mills
* Job Title: Patient First Improvement Manager
* Email: claire.mills@uhd.nhs.uk
* Telephone: 0300 019 4229
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