Salary: £57,500 - 58,000 per year Requirements: Vast experience within a relevant field (datacenter, telecommunications, IT or electrical) Proficient in electrical wiring, networks, and optical fiber installations including dark fiber Ability to work independently and demonstrate initiative Strong customer service skills with a focus on achieving SLAs and KPIs Willingness to support 24/7 data centre operations Good understanding of customer service requests and handling them efficiently Responsibilities: Perform repairs and physical installations within the data centre Handle all incoming customer service requests Ensure SLAs and agreed KPIs are met for outstanding customer satisfaction Provide 24/7 support for data centre operations Represent the local facility team during out of business hours Act as first level support during emergency situations Technologies: Support More: We are excited to offer an excellent opportunity for a Data Centre Engineer to join our team on a permanent basis in Hayes. We are committed to fostering development and progression within our organization. This role comes with a competitive salary of up to £58,000 plus bonus, and offers a continental shift schedule with no callouts. Our benefits include a good pension scheme, overtime at 1.5x, a cycle to work scheme, and ill health cover. We look forward to finding someone who is eager to grow and contribute to our success. last updated 10 week of 2026