️ Into virtual reality and fluent in Italian?
Apply now – Italian Speaking Social Media Support Specialist – Virtual Reality (Belfast Based)!
Join our team as an Italian Speaking Social Media Support Specialist – Virtual Reality
Location: Belfast City Centre, BT1 3NR (Fully On-Site)
Salary: £27,019.20 per annum + extensive perks & lifestyle benefits
Type: Full-Time | Permanent | 40 hours per week
Languages: Fluent in English and Italian (B2 CEFR or above)
Must be fluent in English & Italian (B2+), type 55 WPM, and love digital engagement.
Are you fluent in Italian and English with a passion for gaming, virtual reality, and digital communities? Join our cutting-edge VR support team in Belfast as a Customer Experience Agent, where you'll support users across social media, forums, and digital platforms for some of the world's most innovative VR products.
What You’ll Be Doing:
Engage with users across social media, forums, and review platforms
Respond to community queries in an empathetic and informative tone
Promote positive discussions and encourage user-generated content
Spot trends and escalate product or service issues internally
Improve customer experience by enhancing digital self-service tools
Collaborate with digital teams on campaigns and promotions
What We’re Looking For:
Fluent in Italian and English (minimum B2 CEFR level)
Background in social media support or community management (preferred)
Excellent written communication and online engagement skills
Tech-savvy, with a strong interest in VR, gaming, or digital platforms
Able to manage high-volume, public-facing communication channels
Typing speed of 55 WPM with 95%+ accuracy
Flexibility to work rotating shifts (6 AM–7 PM, Monday–Sunday)
What You’ll Get:
£27,019.20 salary + lifestyle perks
Full-time, permanent contract with reliable scheduling
A chance to work with global VR leaders in a fast-growing sector
A creative, collaborative environment at the Belfast VR Hub
Access to career growth, learning & development programs
Unique benefits to support your well-being and professional goals
This is your opportunity to become a part of the future of immersive technology. Bring your language skills, customer care mindset, and love for gaming to a company that’s redefining digital support.
Apply now to join the VR support revolution in Belfast!
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