Systems Officer
Location: White City
Hybrid: 2 days in office (Monday and Tuesday)
Contract type: 35 hours per week, Monday - Friday
Contract length: 3 months with a view to go permanent if suitable.
Pay: £22.44 per hour
Key Responsibilities
We are looking for two Student Systems Support Officers to join a team of 10/12 within Higher education. You will provide first‑line support to users of student systems, resolving queries via email, phone, and in person. You will help maintain and test systems, including Banner and related interfaces, support system upgrades, and manage user access. The role also involves data analysis, reporting, and web updates in collaboration with the wider Registry team. Strong attention to detail, communication skills and a proactive approach are essential.
Essential Qualifications and Skills
* Degree or equivalent experience.
* Proven ability to work both collaboratively and independently as part of a team.
* Strong customer service skills, with experience in responding to inquiries through various communication channels.
* Commitment to delivering high‑quality results.
* Experience in data analysis and calculations.
* Advanced Excel skills for data analysis and management.
* Excellent general IT skills including word processing, email, databases, and spreadsheets.
* Strong organisational skills and meticulous attention to detail.
* Exceptional written and verbal communication abilities.
* Adaptability to changing job demands and effective workload management.
Desirable
* Background in educational records systems.
* Proficiency in manipulating and formatting large datasets.
* Familiarity with SQL and database management.
Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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