Job Title: Quality Assurance Engineer
Reports To:
Quality Manager / Operations Director
Location:
West London
Employment Type:
Full-time
About CP Cases
CP Cases designs and manufactures high-performance protective cases, 19-inch racks, and transit solutions for the military, broadcast, medical, and industrial markets worldwide. With a reputation for durability, precision, and innovation, our products are used in the most demanding environments on earth. We are committed to delivering exceptional quality to our customers, every time.
Job Purpose
The Quality Assurance Engineer will ensure that all products leaving CP Cases meet our rigorous quality standards and comply with relevant industry, customer, and regulatory requirements. This role combines hands-on inspection, root cause analysis, and process improvement to drive excellence across manufacturing and supply chain operations.
Key Responsibilities
Quality Control & Inspection
* Conduct in-process and final inspections of products, components, and assemblies against engineering drawings, customer specifications, and quality standards.
* Use measuring tools and equipment (calipers, micrometers, gauges) to verify tolerances and dimensions.
* Approve or reject materials and finished products based on inspection outcomes.
Quality Management & Compliance
* Maintain and improve the ISO 9001:2015 Quality Management System (QMS).
* Ensure compliance with relevant industry standards (e.g., military specs, IP ratings, REACH, RoHS).
* Participate in internal and external quality audits, preparing documentation and corrective action reports.
Problem Solving & Continuous Improvement
* Investigate non-conformances, identify root causes, and implement corrective and preventive actions (CAPA).
* Work with production teams to develop robust manufacturing and assembly processes to minimise defects.
* Analyse quality data and trends to proactively address issues and improve product reliability.
Supplier Quality
* Assess and monitor supplier performance, including conducting supplier audits when required.
* Provide feedback and collaborate with suppliers to resolve quality issues.
Documentation & Reporting
* Maintain accurate inspection records, test reports, and quality documentation.
* Prepare quality performance reports for management review.
Skills, Knowledge & Experience
Essential
* Proven experience as a Quality Assurance Engineer, Quality Inspector, or similar role in manufacturing.
* Strong knowledge of quality inspection methods and measuring tools.
* Ability to interpret engineering drawings, CAD files, and technical specifications.
* Understanding of ISO 9001:2015 and its application in a manufacturing environment.
* Problem-solving skills and familiarity with root cause analysis tools (e.g., 5 Whys, Ishikawa diagrams).
* Strong attention to detail and accuracy.
Desirable
* Experience in the defence, aerospace, or protective equipment manufacturing sector.
* Familiarity with environmental compliance (RoHS, REACH) and IP-rated product testing.
* Six Sigma Green Belt or other process improvement qualifications.
* Knowledge of ERP/MRP systems for quality tracking.
Qualifications
* HNC/HND or degree in Mechanical Engineering, Manufacturing, or a related discipline (or equivalent experience).
* Quality-related certifications (e.g., ISO 9001 Lead Auditor, Six Sigma) are an advantage.
Personal Attributes
* Proactive and results-driven.
* Clear communicator with strong interpersonal skills.
* Organised and methodical in approach.
* Able to work independently and within a team environment.
Benefits
* Competitive salary (DOE)
* Company pension scheme
* 20-25 days holiday plus bank holidays
* Opportunities for training and career development