Company Description
Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell. Our hotel features 146 bedrooms, 6 meeting rooms, a restaurant & bar, and a soon-to-open swimming pool and sauna. We support your growth and learning, making work purposeful and exploring limitless possibilities within Accor. Discover your story with us at https://careers.accor.com/.
Job Description
As our next Reception Team Leader, you will:
1. Provide guidance and support to the Reception team to help them achieve their potential and departmental goals.
2. Assist in managing front office operations with a hands-on approach.
3. Help guests and create positive experiences, recognizing all guests, including those requiring special attention.
4. Maintain strong communication with all departments.
5. Work as duty manager when required.
You will have the opportunity to be part of a high-energy, fun team delivering excellent customer service. Fluency in English is required. We will arrange a one-night stay for you to experience our guest perspective. If you're interested, please click 'apply' now!
Additional Information
By working at Novotel York Centre, you'll be part of the Accor network, a worldwide hospitality leader, offering opportunities to grow, learn, and explore. Discover our stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality.
Benefits
* Free night stays in our UK hotels (T&C applies)
* Discounted hotel rates worldwide in Accor Hotels
* Continuous learning through Accor Academy
* Support for your wellbeing
* Opportunities across 5000 hotels in over 100 countries
* Participation in initiatives for a more inclusive and sustainable world
* And many more benefits to help you grow and express your personality
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