Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues.
So, what are you waiting for? Join a community that cares about you!
More about your role
As our Project Support Officer (internally know as a Project Delivery Support). You'll provide essential administrative support to the team by preparing reports, managing correspondence, coordinating meetings, and keeping accurate records. You'll help deliver projects in line with CDM, Health & Safety, and compliance standards, ensuring all documentation is complete. By attending site visits, you'll monitor contractor performance, track progress, and support safety compliance, sharing key updates with the team. You'll assist in setting quality standards with contractors, manage customer enquiries as the first point of contact, and maintain clear communication throughout each project. Your role is vital in keeping projects on track within budget and deadlines through effective admin and on-site support. You'll also actively seek ways to improve processes and maintain strong collaboration with customers and colleagues.
You will be required travel across the Northeast and Yorkshire. To be considered for this role you will need to be based within this area. You will need a full UK driving licence and access to a suitable vehicle.
For more information, please download our job profile available on our website.
Essential Criteria
1. Basic knowledge of large-scale planned works programs and ability to support project delivery processes.
2. Knowledge of contract documentation including completion certificate, Critical legislative certificates ensuring full compliance documentation control and filing and safety standards.
3. Strong administrative skills with knowledge on Excel, Microsoft and PowerPoint, including document management, data entry, meeting coordination, and reporting.
4. Full current driving license and access to a suitable vehicle for travel between sites or attending meetings.
More About you
You have a basic understanding of large-scale planned works and can support project delivery effectively. Your strong administrative skills cover document management, data entry, meeting coordination, and reporting. You communicate clearly, both verbally and in writing, responding well to customer and stakeholder needs. You're self-motivated, work well under pressure, and manage your workload independently. You hold a full driving license and have access to a suitable vehicle for site visits or meetings. Ideally, you also understand Health & Safety and CDM regulations, have experience with project or contract management IT systems, and have supported site visits or worked with contractors. You approach problems analytically and methodically, with great attention to detail.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
5. Competitive salary, with a salary review yearly
6. Pension with matched contributions up to 7%
7. Excellent holiday package – 35 days annual leave with the option to buy or sell leave
8. Cashback plan for healthcare costs – up to £500 saving per year
9. A bonus scheme for all colleagues at 2%
10. Training and development
11. Extra perks including huge discounts and offers from shops, cinemas and much more.