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Receptionist – Welcoming Secondary School – Richmond upon Thames
Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Competitive salary dependent on experience
School Information
This is a well-established 11–18 Outstanding Ofsted-rated secondary school in Richmond upon Thames with a strong commitment to high standards, student wellbeing and continuous improvement.
The school serves a diverse community and is widely respected for its supportive ethos where positive relationships underpin all aspects of school life. Students are respectful, motivated and eager to succeed, creating a calm and purposeful environment throughout the school.
Staff benefit from a collaborative professional culture with strong leadership and a clear focus on professional development. Support staff are valued members of the school community and play a vital role in ensuring the school operates efficiently and maintains a welcoming atmosphere.
The Role
The school is seeking a professional and organised Receptionist to join its administrative team.
The reception area is the first point of contact for visitors, parents and students, making this a highly visible and important role within the school. The successful candidate will ensure the front office operates smoothly while providing a friendly and efficient service to everyone who visits or contacts the school.
This role requires strong organisational skills, excellent communication abilities and the ability to manage multiple tasks in a busy school environment.
Key Responsibilities
* Acting as the first point of contact for visitors, parents and external agencies
* Greeting visitors and ensuring safeguarding procedures are followed
* Managing incoming phone calls and email enquiries
* Supporting the administration team with general clerical duties
* Maintaining visitor logs and reception records
* Assisting with student enquiries and directing them to appropriate staff
* Supporting school events and meetings with administrative assistance
* Ensuring the reception area remains organised and welcoming
Person Specification
The successful candidate will demonstrate:
* Excellent communication and interpersonal skills
* Strong organisational abilities and attention to detail
* Confidence using office software and administrative systems
* A friendly and professional approach
* The ability to remain calm and efficient in a busy environment
* A commitment to supporting the school community
Previous experience in a receptionist or administrative role would be advantageous.
Application
To apply, please send your CV as soon as possible.