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This range is provided by Clarify. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Clarify is growing at an impressive rate as we continue to broaden and deepen the solutions we provide to global enterprise technology brands and high growth scale-ups. As a result of our success, we’re looking for an IT Manager to join the Business Partnering team. As a security conscious and commercially aware IT expert, this is a high-impact opportunity to establish yourself within our growing organisation
Responsibilities
* Oversee daily IT operations, ensuring smooth functionality across all systems, networks, and software applications
* Provide guidance, support, and mentorship to an IT Technician, delegating tasks and ensuring timely issue resolution
* Working to KPI’s in line with business needs Assisting with “hands on” day to day IT support Serve as the first point of escalation for complex technical issues, providing hands-on support for troubleshooting, system maintenance, and network management
* Collaborating with our Learning Academy to identify and build training for new IT systems
* Monitoring the use of equipment, software, and services to ensure functionality and efficiency Identifying the need for upgrades, configurations or new systems
Experience
* Proven experience within an IT Manager position or similar role
* Proven ability to prioritise effectively and manage the expectations of both internal and external stakeholders at all levels
* Excellent communication skills to all levels of the business and all technical abilities
* A proven track record delivering in a high-volume environment
* An excellent relationship builder with a friendly approach who is driven to deliver, autonomous and self-directed
Technical experience
* Windows IT Infrastructure
* On Premise Active Directory with Group Policy Objects
* Azure AD with Microsoft InTune
* IP Networking design and administration
* PowerShell
* Support of remote office and home users
* Knowledge of our technology stack: Okta, Salesforce, Azure AD, Microsoft 365, Teams, SharePoint
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Business Consulting and Services
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