Housekeeping Manager
Cambridge Bar Hill Hotel, Signature Collection By Best Western
The Opportunity
Are you an experienced and dynamic leader ready to take our housekeeping team to the next level? We're looking for a Hotel Housekeeping Manager to maintain the high standards of cleanliness and guest service in our hotel.
What You'll Do:
* Lead with Excellence: Manage the day-to-day operations of the housekeeping department, supervising the team, managing schedules, conducting training, and ensuring all guest rooms and public areas are spotless.
* Inspire & Develop: Conduct performance evaluations, provide coaching and feedback, and oversee the training and development of your team.
* Maintain High Standards: Ensure all guest rooms, public areas, and back-of-house areas are cleaned to the highest standards of cleanliness and hygiene.
* Implement Policies: Develop and implement housekeeping policies and procedures to ensure consistency and quality of service.
* Manage Operations: Oversee schedules, assign tasks, and ensure all housekeeping duties are completed on time and to a high standard.
* Control Expenses: Monitor and control housekeeping expenses, including labor and supply costs.
* Maintain Inventory: Keep track of housekeeping supplies and equipment, ordering replacements as needed.
* Respond Promptly: Address guest requests and complaints promptly, taking appropriate action to resolve issues.
Why Join Us:
* Impactful Role: Play a crucial role in maintaining the high standards of our hotel and ensuring exceptional guest experiences.
* Supportive Environment: Be part of a team that values your leadership and dedication, offering a rewarding and positive atmosphere.
If you're passionate about hospitality and ready to lead a team dedicated to excellence; we want you on our team! Apply now and help us create unforgettable guest experiences.
Benefits
* Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
* Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
* Eye care
* Free legal & money advice
* Counseling sessions
* Hospital & death benefit plans
* Cycle to work scheme
* Wellbeing tips and support fitness videos
* Recipe ideas
* Advice on keeping active and healthy living
* Wellbeing podcasts and tv
* Breathing exercises
* 24/7 advice and support line
* Team reward & recognition
* Free meals on duty
* Free parking
Ideal Candidate
* At least 3 years of experience in a hotel housekeeping management role.
* Strong leadership and management skills, with the ability to motivate and inspire a team.
* Excellent organizational skills and attention to detail.
* Strong communication skills, with the ability to communicate effectively with guests, team members, and senior management.
* Knowledge of cleaning techniques and housekeeping standards.
* Familiarity with inventory management and budgeting.
* Ability to work flexible hours, including evenings, weekends, and holidays.
If you are a passionate and experienced Hotel Housekeeping Manager with a proven track record of delivering exceptional guest service and leading high-performing teams; we want you to hear from you. Apply now to join and help us maintain the highest standards of cleanliness and guest service in our hotel.
Hotel
Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, sits the Cambridge Bar Hill Hotel, part of the Signature Collection By Best Western. Attract ven near location... [text continues unchanged]
And, of course, there's our gorgeous grounds including an 18-hole, par 72 golf course…
The property boasts 136 bedrooms…
Our Grill, lounge and bar provides…
About us
Looking for an exciting career…
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