Awaze Isle Of Whithorn, Scotland, United Kingdom
Role & Responsibilities
* Manage and coordinate maintenance and cleanliness jobs for around 50 properties
* Communicate within the team on all maintenance, cleaning and property management issues
* Liaise with owners on all jobs and issues relating to the property and organise contractors to ensure all maintenance is up to date
* Co‑ordinate and complete the annual maintenance tasks – property safety audits, boiler servicing and Landlord gas safety certificates, ensuring they are carried out in the required timeframe, working alongside owners where necessary
* Check oil and gas levels monthly for properties and arrange delivery where necessary
* Carry out quality checks houses for general standard and upkeep and housekeeping standards
* Assist with weekly property checks for property check only houses and assist with fortnightly winter checks on managed properties (Nov – Mar)
* Assist with carrying out weekly guest preparation where required – collating arrival information
* Take calls and deal with email enquiries, with a high level of customer service
* Deal efficiently with customer concerns/complaints, liaising with owners where necessary
* Completion of internal and third party invoicing
Benefits
* 25 days holiday plus bank holidays pro‑rata
* Access to Perkbox – free monthly treats and shopping discounts
* Long service rewards and refer a friend bonuses
* Travel discounts – practice what we preach and offer great travel discounts
* Development and internal progression opportunities in Europe’s largest managed holiday rental company
What else do you need to know?
This role is temporary (6‑9 months) and 15 hours per week (over 2 days), paid at £12.94 per hour. The successful candidate will need to hold a full UK driving licence and be permanently located on the Isle of Arran.
Equal Opportunities
We believe in equal opportunities and aim to create a team that is representative of our society, knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.
About Awaze
Awaze is Europe’s largest manager of holiday rental properties, with 110,000 units under management. Our purpose is simple – to delight owners and guests. The business operates a number of leading consumer brands including Cottages.com, Novasol and Hoseasons, with 6 million people staying in one of our properties in 2023.
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