Aftersales Manager – Motor Trade – Epsom Area
£45,000–£50,000 Basic + £65k OTE | Monday–Friday Only | Company Car | No Weekends
Are you a hands‑on Aftersales Manager who thrives on the workshop floor as much as in the office? Do you get the best out of a team and love driving performance, customer satisfaction, and efficiency? This is a fantastic opportunity to join a successful dealership where your leadership truly makes the difference.
What's in it for you?
* £45k–£50k basic salary
* £20k performance‑related bonus
* Monday‑Friday, 8am‑6pm – no Saturdays
* Company car
* 22 days holiday + bank holidays
* Sick pay and full company benefits package
* Join a stable, supportive team where your input is valued
About the Role
You’ll lead an experienced Aftersales team of 11, including:
* 5 Technicians
* 3 Service Advisors
Your focus will be on:
* Overseeing WIP and workshop flow
* Improving efficiency and output in the department
* Maintaining exceptional customer service standards
* Being actively involved in the day‑to‑day operation – not just sitting behind a desk
Importantly, you won’t be required to complete budgets or forecasts – this role is all about people leadership, operational control, and driving results where it matters.
About You
We're looking for someone who:
* Has solid experience in a motor trade aftersales or service management role
* Leads by example and enjoys being present in the workshop
* Knows how to motivate, mentor, and manage a diverse team
* Understands workshop KPIs, WIP, and efficiency drivers
* Brings a positive, proactive approach with the confidence to make improvements
Ready to take charge of a well‑established aftersales operation and make your mark? Apply now or get in touch for a confidential chat.
Other Opportunities
If you are looking for something else in the automotive sector, please get in touch – we are committed to finding the right job for you.
Referral Scheme
If you know an aftersales manager who might be interested, we will pay £75 in vouchers of your choice for a successful recommendation.
Important
We keep your job search confidential until you’re invited to interview. Provide up‑to‑date contact details (mobile, email, and landline if you have one) on your CV.
The job is based in Epsom and requires a long‑term commute.
#J-18808-Ljbffr