Plasterer (Multi)
Join as a Plasterer (Multi) at bpha. Salary up to £38,762.85 (depending on skills and experience). Location: Bedford. This is a Permanent, Full Time vacancy that will close in 20 days at 23:59 GMT.
Shift Pattern
Responsive Repairs Team – 40 hours weekly on an 8‑week rota.
* Shift Pattern 1: Monday – Friday 8am – 5pm (incl. 1 hour lunch).
* Shift Pattern 2: Monday & Wednesday 11am‑8pm, Tuesday, Thursday & Friday 8am‑5pm.
* Shift Pattern 3: Monday, Tuesday, Thursday & Friday 8am‑5pm; Wednesday 8am‑12noon; Saturday 8:30am‑12:30pm.
Role Overview
As a Plasterer – Multi Trader, you will deliver and complete repairs within our customers’ homes and vacant homes (voids). With core trade in plastering and related skills (carpentry, plumbing, tiling, decorating, bricklaying, groundworks, fencing) you will provide high standard service.
You will receive uniform, tools, a company van (for business use only), and a fuel card.
Key Responsibilities
* Complete plastering and associated multi‑trade repairs to a high standard.
* Deliver excellent customer service, ensuring positive outcomes for residents.
* Adhere to all SHEQ (Safety, Health, Environment, and Quality) policies, procedures, and safe working practices.
* Maintain van stock and order materials responsibly.
* Communicate effectively with supervisors, colleagues, and customers.
* Attend training, toolbox talks, and appraisals as required.
* Ensure company property and equipment are well‑maintained.
* Maximise first‑time fix rates and productivity.
* Contribute to continuous improvement and team collaboration.
Key Performance Indicators (KPIs)
* Compliance with SHEQ standards and training requirements.
* High customer satisfaction scores and low complaint rates.
* First‑time fix rate and productivity metrics.
* Quality of workmanship and post‑inspection results.
* Efficient use of materials and van stock.
* Accurate and timely job reporting.
Person Specification
Essential
* Strong commitment to customer service excellence.
* Organised, self‑motivated, and able to manage time effectively.
* Good communication and problem‑solving skills.
* High attention to detail and quality.
* Basic IT literacy for using handheld devices and job systems.
* Good general all‑round trade and construction knowledge & experience.
* Good and relevant health and safety knowledge.
* Experience working under time constraints.
* NVQ Level 2 or higher in a Construction trade, or C&G 6219‑07: Multi‑skills.
* Full clean driving licence.
Desirable
* Desire to learn new construction skills and develop within the role.
* Good knowledge of NHF schedule of rates.
* Experience working in occupied homes.
* Experience and training on working with non‑licensed asbestos.
* First Aid Training.
Qualifications
* Ideally educated to GCSE or equivalent levels.
Our Values
* We take responsibility: always do what we say, when we say we will.
* We show empathy: respect every colleague and customer.
* We are better together: committed to shared goals and standards.
* We are ambitious: always learning and striving for excellence.
Benefits
* Holiday entitlement of 28‑33 days a year, plus public holidays.
* Contributory pension scheme.
* Competitive pay.
* Life assurance cover.
* Private healthcare.
* Mental Health First Aid.
* Counselling service.
* Eye tests.
* Discounted gym membership.
* Cycle to Work scheme.
* Free annual flu jabs.
* Wellbeing activities and events.
* Free fruit and refreshments.
* Long service award.
* Annual staff recognition awards.
* Discretionary reward scheme.
* Annual volunteering day.
* Social events, clubs and activities.
* Breakout areas.
* Onsite café/restaurant at headquarters.
* Opportunities for professional training and qualifications.
* Workshops and training sessions for new skills.
* A fresh and modern eLearning platform.
Documents
Plasterer-multi-Role Profile - Aug 21.docx
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