Castleford, England, Yorkshire & The Humber
Key Account Manager
Contract – 12 month contract covering maternity leave, may lead into a permanent position depending on circumstances.
Annual Salary: £65,000. 25 days annual leave (pro rata), plus bank holidays. Standard office hours – Monday to Friday. The role is field‑based; travel to the head office in Castleford a couple of times a month for sales and marketing meetings.
Responsibilities
* Lead and manage relationships with national grocery, high street and discount customers, acting as the senior escalation point for all customer issues and opportunities.
* Oversee the execution of Joint Business Plans (JBPs), Cost Price Increases (CPIs) and commercial contracts across the account base.
* Own and deliver against annual sales targets and revenue growth objectives across the account portfolio.
* Ensure accurate forecasting and budget management across accounts, contributing to overall P&L delivery.
* Drive strategic initiatives to support brand growth, distribution expansion and commercial performance.
* Negotiate trade terms and pricing strategies with key retail partners, ensuring mutual value and long‑term growth.
* Line‑manage a team of Key Account Managers, providing coaching, development and performance oversight.
* Foster a collaborative and high‑performing team culture, ensuring alignment with sales and business goals and customer expectations.
* Work closely with internal stakeholders including marketing, trade marketing, customer solutions and the OTC director to deliver against the Annual Operating Plan (AOP).
* Represent the OTC team in senior commercial forums and contribute to strategic decision‑making.
* Monitor market trends and competitor activity to inform strategic decisions and identify new opportunities.
* Champion innovation and continuous improvement across account management practices.
Qualifications
* Proven experience in national account management at a senior level within FMCG or OTC sectors.
* Demonstrated success in leading negotiations.
* Strong leadership and team management capabilities.
* Excellent negotiation, commercial and strategic planning skills.
* Ability to build strong relationships with senior stakeholders internally and externally.
* Analytical mindset with the ability to interpret data and drive actionable insights.
* Experience managing UK retailer accounts and executing JBPs.
* Adaptability and resilience in a fast‑paced environment.
If you feel that you have what we need, please call Sophie on 01244 821737 or email your up‑to‑date CV to Sophie.fryer@kinetic-plc.co.uk.
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