1. Lots of opportunity to progress in the near future
2. Fast growing innovative company
About Our Client
The employer is a small-sized organisation operating within the mechanical subsystems sector. They specialise in providing innovative solutions to their clients and are committed to maintaining high-quality standards in their products and services. In Defence, Aerospace, Energy, Formula 1 and Industrial.
Job Description
Based from the Warrington office: Customer Support Applications Engineer will:* Use product knowledge to guide clients in product selection.* Provide quotes for parts and systems to potential customers.* Provide technical support information.* To formulate technical commercial solutions from customer enquiries.* Aim to respond in a timely manner to technical enquiries.* Liaise with the customer and engineering to ensure the customer receives the appropriate support.* Help to ensure that the departments KPI's are met.* Collaboration with the marketing team to ensure that prospective and existing clients are targeted with relevant marketing collateral.* Support continuous improvement initiatives within the business.
The Successful Applicant
A successful Customer Support Applications Engineer should have:Skills and Behaviours:* Excellent communication skills.* The ability to work both in a team and independently.* Able to plan and organise your own workload.* Professional telephone manner.* Positive attitude.* Ability to work to deadlines and prioritise work effectively.* Ability to interpret technical drawings and specifications.* Excellent work ethic & attendance.* Proficient in all aspects of Microsoft Office.* Able to use ERP System to support the job role.* Able to use CRM Tool to support the job role.Qualifications / Education* Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics or a related technical field Aerospace Engineering, Physics
What's on Offer
3. A competitive salary of approximately £31,500 - £40,000 per annum.
4. A permanent position within a growing company in Warrington.
5. Opportunities to work on innovative projects within the industrial/manufacturing industry.
6. Supportive and professional work environment.
7. Potential for career growth and development.
If you are passionate about engineering and customer support, this role offers an excellent opportunity to make a meaningful impact. Apply today to join a forward-thinking team!