Job Purpose
To provide effective and professional HR
support across the business, ensuring the smooth management of employee
administration, recruitment, payroll support, employee relations and compliance
with employment legislation and company procedures. The HR role will support
managers and employees throughout the employee lifecycle while helping to build
strong people practices across the business.
Key Responsibilities
Recruitment & Onboarding
* Coordinate recruitment activity including job adverts,
interview scheduling and candidate communication
* Prepare offer letters, contracts of employment and new starter
documentation
* Manage onboarding, induction paperwork and right to work checks
* Ensure employee files and records are accurate and up to date
HR Administration
* Maintain employee records, contracts, holiday records and
absence information
* Support HR systems and employee databases (e.g. Harri/CoreHR or
equivalent)
* Ensure staff documentation is completed, compliant and securely
maintained
* Support payroll administration, including employee changes,
hours and holiday information
Employee Relations
* Provide first-line HR guidance and support to managers and
employees
* Support disciplinary, grievance, absence, performance and
investigation processes
* Assist with meeting arrangements, letters and documentation
* Promote fair, consistent and legally compliant employment
practices
Policies, Compliance & Training
* Assist in the development and implementation of HR policies,
procedures and templates
* Ensure compliance with employment legislation and company
standards
* Support managers with HR guidance and best practice
* Coordinate training records and mandatory compliance
requirements
Staff Support & Communication
* Respond to employee queries regarding holidays, contracts, pay
and policies
* Support a positive working culture and employee engagement
* Help managers resolve workplace issues professionally and
consistently
General Responsibilities
* Produce HR reports and maintain confidentiality at all times
* Support business needs across hospitality operations where
required
* Assist with HR projects and process improvements
* Work collaboratively with management teams to improve
organisation and people practices
Skills & Experience
Essential
* Previous HR experience, ideally within hospitality
* Strong organisational and time management skills
* Excellent attention to detail and accuracy
* Good communication and interpersonal skills
* Ability to handle confidential information sensitively and
professionally
* Competent IT skills including Microsoft Office systems
Desirable
* Previous HR experience or HR qualification (e.g. CIPD)
* Experience in hospitality or fast-paced environments
* Knowledge of employment law and HR processes
* Experience using HR systems such as Harri, CoreHR or similar
Personal Attributes
* Professional and approachable
* Organised and proactive
* Trustworthy and discreet
* Calm and solution-focused
* Strong problem-solving skills
* Able to build positive working relationships
* Flexible and willing to support operational teams where
required