Overview
A vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust. This Health Care Support Worker (HCSW), Band 3 role is based on Kilverstone Ward, an acute cardiology ward. The HCSW will provide nursing care for patients with acute cardiac conditions and work closely with a team that includes Registered Nurses, other HCSWs, and members of the multidisciplinary team (Occupational Therapist & Physiotherapists).
Cardiology aims to maintain high standards of care. The department supports colleagues with full training and development for the successful applicant. If you have excellent communication skills, are caring and compassionate, and want to make a difference to patients, their relatives, and colleagues, we would like you to hear from you.
Responsibilities
* Provide and maintain high standards of nursing care for patients with acute cardiac conditions within the hospital (e.g., care for patients post MI, pre & post procedures, heart failure, arrhythmias, pre & post cardiac surgery).
* Assist patients with personal care and consider their nutritional needs.
* Take observations routinely and post-procedural observations; maintain high standards of care and documentation.
* Work closely with registered nurses and other HCSWs; communicate clearly and effectively.
* Support the delivery of a high quality, safe and compassionate healthcare; act as a role model and uphold the PRIDE values.
* Adhere to policies, participate in tasks and carry out instructions from registered professionals relevant to the area (e.g., blood collection for transfusion, preparation of equipment for theatres, collecting medications, equipment from other clinical areas).
* Participate in audits as required and develop self-awareness, resilience, relationship-building, self-care and adaptability.
Training and development
There are opportunities for extended learning such as HCSW study days and bespoke departmental study/training days; development opportunities exist in clinical skills and career progression within the department.
Benefits
* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room at NNUH Colney Lane site
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream - access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH Colney Lane site
* Free 24-hours confidential counselling support
* On-site Nursery at NNUH Colney Lane
* On-site cafes offering staff discounts at NNUH Colney Lane
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
* Demonstrates awareness of professional responsibilities and upholds PRIDE values consistently
* Codes of conduct and uniform policy adherence
* Role modeling professional image and duty of care awareness
* Adherence to NNUH policies and participation in clinical duties under supervision
* Participation in audits and development of self-awareness and resilience
About us
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation with facilities such as the Quadram Institute. We work with the University of East Anglia for teaching opportunities and student placements. Our workforce represents 94 countries and we are proud to be a friendly, collaborative hospital, home to N&N Hospitals Charity.
Application notes
We can offer the full range of NHS benefits/discounts. The following are available:
* Flexible working hours
* Disposable benefits and services as listed above
* Unable to list all items here; please view the attached job description for full details
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification. Note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible. Previous applicants need not apply. This advert closes on Saturday 4 Oct 2025.
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