About the Role
We are seeking a proactive and highly organized Office Administrator to join our team at the Thurmaston Office. This key role supports the Operations Teams in Leicester, ensuring the efficient day-to-day running of the office and contributing to a high standard of service delivery.
Key Responsibilities
* Provide comprehensive administrative support to the Operations Teams.
* Maintain and update internal databases such as RADAR, SAGE, Webroster, and Nourish.
* Manage and track training records for all staff.
* Schedule and coordinate interviews, supporting the recruitment team to ensure new starter compliance and manage the recruitment pipeline.
* Take accurate minutes at meetings and distribute them promptly.
* Liaise with the payroll team to process staff and service user mileage, training payments, etc.
* Collate weekly hours data and populate organisational reports and systems.
* Maintain efficient records management systems, ensuring GDPR compliance.
* Professionally manage incoming/outgoing telephone calls and emails, logging and redirecting as necessary.
* Handle and log incoming and outgoing post across the office.
* Greet and assist office visitors.
* Order and manage office supplies and stationery requests.
* Provide admin support to the Registered Area Manager and Team Managers.
* Support Team Managers in monitoring budget plans for Supported Living services. Maintain files and correspondence related to utility bills for Supported Living services.
Required Skills and Experience
Essential:
* GCSEs in English and Maths (or equivalent).
* Proven experience in an administrative or secretarial role.
* Strong IT skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams, PowerPoint).
* Experience using Sage or similar finance/payroll systems.
* Excellent telephone manner and strong verbal communication skills.
Desirable:
* Experience of taking and distributing meeting minutes.
Personal Attributes
* Highly organized with strong time management skills.
* Excellent communication, both written and verbal.
* High level of accuracy and attention to detail.
* Flexible team player with a proactive attitude.
* Understanding and respect for confidentiality.
* Willingness to undertake ongoing training and personal development