Company Description
* Contract Type: Permanent / 37.5 hours per week
* Salary: £35,641.20
* Location: Smethwick - Roebuck Lane B66 1BY
* Days of Work: Monday to Friday
DPD is a member of Geopost, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We deliver the best service, use the best technology, and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Our General Manager - Property Contracts is looking to recruit an experienced Support Desk Coordinator to join their high-performing team. This role is to cover maternity leave and will be based within our Infrastructure and Sustainability department in Smethwick.
As our Support Desk Coordinator, your key responsibilities will include:
1. Coordinate and liaise with internal and external contractors via the defect reporting system.
2. Be the first point of contact for general enquiries relating to the defect system.
3. Manage the allocation of tasks and chase the completion of jobs as the main user of the defect system.
4. Analyse worksheets for reactive work.
5. Process quotes, raise orders, and instruct works.
6. Process invoices.
7. Raise capital on the internal finance system.
8. Perform any other tasks as designated by the General Manager of Property.
Qualifications
About You
The successful candidate will demonstrate strong administration skills with exceptional attention to detail. You will have excellent organisational skills, time management, and decision-making abilities. A good knowledge of building systems is required.
Additionally, you will need to:
* Have excellent computer skills, with proficiency in Microsoft Excel or Google Sheets.
* Be able to work independently and effectively at a fast pace.
* Possess excellent verbal and written communication skills.
* Demonstrate the core values of the DPD DNA – Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
Additional Information
We value our people highly, recognizing that they are at the heart of our business. We offer more than just a salary and job stability, including:
* Enhanced maternity and paternity packages.
* Free life assurance of 4x salary upon joining the pension scheme.
* Free onsite parking for all employees.
* Health kiosks visiting every location.
* Discounted shopping from hundreds of retailers, including up to 5% off supermarket shopping.
* Milestone days off to celebrate with family and friends.
* Free eye tests and support with glasses costs.
Joining DPD offers a stable job and career growth opportunities. We are committed to recognising and developing talent and promoting from within. If you share our values and aim to help us deliver excellent service, apply today.
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