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* As an Onboarding Administrator you will be the first point of contact on the customers journey when being onboarded to the 4Com Network.
* You will be arranging new services to be installed and arrange the transfer of existing services from other providers into the 4Com Network
* You will be working closely with our suppliers and ensuring they provide the customer with a seamless installation experience
* Ensuring all services are provisioned and the customer is kept up to date with the progress of their installation and making them aware of any delays or problems that occur.
Qualifications
* Be able to thrive in a fast-paced role that requires excellent communication and meticulous attention to detail.
* Have strong customer service skills as well as high level administration.
* Possess IT skills and have a working knowledge of Windows-based packages.
* Be able to work as part of a team, maintaining a good supportive relationship with team members and all other staff.
* Hold a positive attitude and a ‘can do’ attitude to all tasks presented to them
Additional Information
* An exciting, fast paced role with future progression opportunities.
* 24 days holiday + bank holidays. (Increasing by 1 day each year).
* Refer a friend scheme.
* Cycle to work scheme.
* Vodaphone Advantage Discount
* Monthly Company Targeted Draw and Incentivised lunches
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