Quality Assurance Manager
Stoke-on-Trent
Permanent
Permanent An exciting opportunity has arisen to join a global engineering and technology business specialising in advanced detection and security inspection systems used across critical infrastructure, transportation, and high-security environments. We are looking for an experienced Quality Assurance Manager to lead quality activities across the Stoke operation, supporting compliance, continuous improvement, customer satisfaction, and operational excellence.
The Role Reporting into senior leadership, you will support the execution of the site quality strategy while driving improvements across products, processes, suppliers, and customer quality performance. This is a highly visible role requiring strong leadership, technical quality expertise, and the ability to work cross-functionally across engineering, manufacturing, service, and supply chain functions.
Key Responsibilities
Lead continuous improvement and quality initiatives across the site
Manage customer quality issues, complaints, and corrective actions
Drive root cause analysis and preventative action activities
Support and maintain Quality Management Systems including ISO9001, AS9100, and ISO14001
Oversee supplier quality performance and capability reviews
Analyse quality metrics and support COPQ reduction initiatives
Lead audits, process capability reviews, and control plan development
Support new product introduction and reliability activities
Deliver quality training and support team development
Collaborate with operational teams to drive lessons learned and process improvementsAbout You
Degree qualified in Quality, Engineering, Manufacturing, Electronics, or similar
4–6 years’ experience within a senior Quality Assurance role
Strong knowledge of ISO9001, AS9100, and ISO14001 standards
Background within Aerospace, Automotive, Medical, or other regulated manufacturing sectors
Experience with Lean Manufacturing and Continuous Improvement methodologies
Six Sigma Brown or Black Belt advantageous
Strong leadership, communication, and stakeholder management skillsIf you feel the have the experience of the above then please apply with your latest CV