Overview
Location: Halesowen
About Midlands Air Ambulance Charity (MAAC)
Midlands Air Ambulance Charity is an independent health care provider and is rated outstanding by the Care Quality Commission (CQC). We are responsible for delivering a pre-hospital emergency helicopter led service across the Midlands Region - we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands.
About the Role
We are seeking a dynamic and innovative person to manage our Brand New Charity Shop in Halesowen. You will be responsible for all aspects of running the charity shop, including staff, volunteers, customer service, stock management, financial records, administration, compliance with current legislation. Promoting the work of the Midlands Air Ambulance Charity the Manager will work to budgeted sales targets and will be expected to control shop expenditure.
Responsibilities
* Manage all aspects of the charity shop including staff, volunteers, customer service, stock management, financial records, and administration.
* Ensure compliance with current legislation and promote the work of the Midlands Air Ambulance Charity.
* Work to budgeted sales targets and control shop expenditure.
* Lead and motivate a team, including recruitment and managing performance of employees and volunteers.
* Provide a high level of customer service and maintain store standards.
About You
You will have experience of leading a team, line management and shop management within the charity or not-for-profit sectors supplemented by significant retail knowledge and experience. Demonstrating emotional intelligence, it is essential that you are a strong team player and can inspire and motivate those around you. You will be highly organised with the ability to prioritise and delegate, as well as bringing excellent communication skills with the confidence to support internal and external stakeholders. You will be responsible for developing the charities vision and for recruiting and managing a team of employees and volunteers and conducting regular performance reviews. If you are looking to join a supportive and high-functioning team and bring a clear alignment to the mission and values of the Charity, then we would welcome your application.
How To Apply
Please refer to the job description for further information. Please complete the application form alongside this post and send in with a covering letter to introduce yourself and highlighting key achievements and experience relevant to the role and send to. Please be advised that our shortlisting selection process is anonymised, and all personal information is removed from applications before being presented to the interview panel. This aims to eliminate unconscious bias, encouraging equality and diversity among our workforce.
Midlands Air Ambulance Charity reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.
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