Annual Salary
Up to £29,856.80 per annum including company vehicle and fuel card or £3,500 company car allowance.
Position
Housing Support Officer
Location
Barnsley
Contract
Full time - Permanent, 40hrs per week, Monday to Friday
About the Role
We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right‑to‑work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing and keep accurate records for compliance. The role involves coordinating move‑ins, move‑outs, voids and inspections, monitoring compliance with key performance indicators and identifying and managing risks. Through regular assessments and engagement you will identify service users' support needs, provide advice and assistance and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting and a flexible approach, including supporting colleagues and undertaking ad‑hoc projects as required.
Role Criteria
* Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met
* Provide practical and emotional support to individuals and families
* Identify needs and put in place support packages to promote independence
* Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours
* Carry out risk assessments and maintain accurate records for audits and compliance
* Communicate effectively with colleagues, service users, local authorities and partner organisations
* Maintain professional boundaries while being approachable, empathetic, and supportive
* Work independently, showing resilience and initiative
* Flexible and willing to travel between sites
* Hold a full UK driving licence
Benefits we can offer you
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave – paid volunteering in the community
* Staff perks with Mears Rewards – discounts on groceries, holidays, eye tests, share save scheme and more
* Family friendly policies
* Company Vehicle and Fuel Card
* Access to EAP counselling sessions
Entitlement and Requirements
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
All roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Contact
Beth Dunford – beth.dunford@mearsgroup.co.uk
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